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Confidentiality

Why we collect information about you?
We keep records of any care or treatment you receive from the NHS.  These records contain basic information about you.  It is important for us to keep these records to ensure you receive the best possible treatment from us.

How we keep your records confidential
Your records are kept in a safe place in the surgery either on computer or paper files.  Receptionists and secretarial staff are responsible for keeping your records, and will access them from time to time.

Other Agencies
On the odd occassion you may be receiving treatment from other agencies, we may need to share some information so that we can work together for your benefit.  We cannot give details without your permission.

We will not, without good reason, give your medical details over the phone unless we are certain of who we are talking to.